Disclaimer

Policy

OUR COMMITMENT TO SERVING YOU:
WE ARE PROUD TO PROMISE A COMMITMENT TO THE HIGHEST STANDARDS OF SERVICE TO BOTH NEW AND EXISTING CLIENTS.
WE WILL ALWAYS ENDEAVOUR TO PROVIDE INDIVIDUAL ATTENTION IN THE MOST PROMPT, OPENLY HONEST AND COURTEOUS MANNER.
IT IS OUR ONGOING AIM TO CONTINUE TO PROVIDE QUALITY INFORMATION NETWORKS TO MEET WITH OUR CLIENTS NEEDS.
WE VALUE OUR CUSTOMERS AND PROMISE THIS COMMITMENT TO SERVICE AND SUPPORT.

Although Psonex recognise the need for competitive tendering, the quality of product often recommended and/or provided by some installers may be downgraded or excluded for reasons of competitive pricing. However, Psonex believes this practice to be inappropriate as it very often results in customer dissatisfaction at a later date.

Psonex utilises high quality products that are deemed necessary to provide you with a network equal to your expectations. Should there be certain aspects or components that you would like to alter, Psonex will be pleased to discuss your requirement and submit an alternative proposal.

QUALITY

Psonex's commitment will hopefully be fully recognised very shortly as we strive towards achieving BS EN ISO 9002 accreditation (Formerly BS5750 Part 2). This is seen as purely the beginning of our journey to ensure continual improvement in our operations and processes.

At Psonex we continually assess performance and business processes, thus ensuring via effective development and support systems, that the proposed installation actually does what it is supposed to do, now and in the future.

A quality approach combined with our expertise and extensive product base enables Psonex to span the whole spectrum of voice and data networking solutions. By listening and discussing the customer's exact requirements, we can define and implement the correct solution to satisfy the most complex business requirement.

Due to the sensitive areas that we work in we do not offer customer reference sites, however a password is available for the cleared email addresses of those who want to access reference sites. You can submit your email address via the contact form on the contacts page.

All our engineers are CRB (Criminal Records Bureau) authorised to work in and around schools and colleges and other sensitive areas.

Email:  info@Psonex.com